As the co-founder and CEO of SUMO Heavy Industries, a boutique digital commerce consultancy, Bart Mroz focuses on helping clients’ digital teams become more successful. He takes his coffee black.

In this episode, we discuss:

  • Bart’s 20-plus years in the commerce industry and the founding of SUMO Heavy
  • SUMO Heavy’s focus on emerging sellers (up to $25M annual revenues) and the enterprise space ($100M+) and the company’s intentionally limited number of clients
  • How SUMO Heavy assesses what new clients need and roadmaps the work to come
  • The current commerce environment and what retailers and brands need to compete and succeed (hint:  it’s the consumer experience)
  • The value and dangers of the overall transparency demanded by consumers today
  • How the ecommerce platform space has evolved over the years, and how to think about current offerings (e.g. Shopify, Big Commerce, Workarea Commerce)
  • The push towards microservices and why Bart expects even more commerce software options to hit the market in the next two years
  • Whether retailers are moving more into “optimization mode” versus just implementing new, shiny solutions to solve their problems
  • Why 2019 will be the year when retailers step back and find ways to work more efficiently and make ecommerce work better for the business – while some new commerce plays/models will come to market in the next wave of DNVB (digitally native vertical brand) innovation